Free Quently Asked Questions
What is NDIS
The National Disability Insurance Scheme (NDIS) is Australia’s first national Scheme for people with disability. The NDIS is a scheme of the Australian Government that funds costs associated with disability. The NDIS is a federally managed safety net, providing a nationally-consistent, lifetime commitment to people who have permanent and significant disability with funding for supports and services.
The scheme is administered by the National Disability Insurance Agency (NDIA) and provision of disability services is regulated by the NDIS Quality and Safeguards Commission (NDIS Commission).
The scheme entitles people with a “permanent and significant” disability funding for any “reasonable and necessary” support needs related to their disability and to meet their disability relate goals. Funding is allocated to the individual referred to as Participants. These participants or their representative choose which goals they want funded i.e. to live independently, to engage in community activities, to find a job and also to choose which providers supply the funded goods and services.
The scheme is entirely publicly funded and participants do not pay insurance premiums. The word Insurance in NDIS refers to the scheme’s use of insurance principles to manage the financial sustainability of the scheme. It aims to insure eligible persons in the event they are born with or acquire a disability.
NDIS funding is completely independent of the Disability Support Pension and universal health care and does not affect provision of those services.
What is the benefit of choosing a Registered NDIS Provider?
- Knowing the provider has all the required qualifications, approvals, experience, and access to supports. It is a lengthy process to prove this to the National Quality and Safeguard Commission to obtain approval to be registered.
- Peace of mind and assurance of ongoing quality and safeguards. All registered providers are legally required to be independently audited regularly by National Quality and Safeguards Commission approved auditors of compliance to laws, regulations, guidelines, standards, & policies for registration.
- All Registered Providers are legally required to conduct worker screening within the NDIS Worker Screening laws. Unregistered providers do not have this legal requirement.
- Continuity of service – It is a requirement of Registration that providers continue to provide supports to participants (including through a pandemic).
Hope Circle are a Registered NDIS Service Provider.
Does the NDIS fund transport costs?
If, due to your disability, you are unable to access public transport, you may be eligible to access NDIS funding which takes into account any taxi subsidy scheme. Please note that carers are not covered under this funding. More information is available on the NDIS website. The link for this is NDIS transport funding website.
Do you offer 24/7 support?
Yes, our qualified and supportive team are able to provide support in your home home or within one of our supported independent living homes.
What support will I receive with supported independent living?
Our service is flexible and arranged to what suits your needs depending on your NDIS plan. We offer support with daily living tasks such as cooking and cleaning, health and medication support, personal care, community connection and skills to build independence with overall living tasks.
My NDIS plan is plan managed, can I still access Supported Independent Living (SIL)?
Sometimes SIL budgets may be plan-managed. If this is the case, as a provider, we will work with your plan manager to organise payment.